From the 1st June 2018 we will be rolling out our brand new online C-Card system for Somerset and Plymouth.

Although young people using the service shouldn't notice anything different - they will be able to access the scheme in the same way and at the sames places as they have done previously - this is exciting news for those of you working at one of our C-Card Registration or Issuing sites.

The new system has been specifically designed around ease of use, making it quicker and simpler for you to:

  • register a young person (including GDPR compliance);
  • issue stock on the system;
  • order stock (in fact you won’t need to do this at all, the system has a built in stock control function that will order stock for you when you are getting low).

We are also creating some training videos for you to use as refreshers on-site to remind you of the process and what to look out for when registering a new young person onto the system or issuing condoms to an existing young person.  The videos and some other, more advanced features, will be available via the new system soon as part of an incremental update schedule which has been deliberately designed to avoid any potential implementation issues and allow us to take on board initial feedback as we move towards full functionality.

We want the transition to the new system to go as smoothly as possible for everyone.

To this end, we are also taking a phased approach to rolling out access to the new system.  Mark Rowland (Eddystone’s Targeted Young Peoples Worker in Somerset), or Jayne Martin (Eddystone's C-Card Co-ordinator in Plymouth) will be contacting you over the next few weeks to arrange a visit to see you and show you the new system and to get you all set-up on it.

If you are not one of the ones who are able to use the new system when it goes live on June 1st, you should have received an email from Andrew Evans explaining how to process registrations and issues in the meantime. If you haven't then please contact either Andrew or Mark (Somerset) or Jayne (Plymouth) and they will let you know what you need to do.

We look forward to welcoming you on to the new system and are confident that you will be pleased with how much easier we have made it to use.

If you are not an existing member of the C-Card scheme and wish to join then, depending on your location, please email either Mark or Jayne as above, or you can send a message to our central C-Card admin at [email protected] and someone will contact you to arrange a visit.